Privacy Policy

ARA – AI Revenue Automation (“ARA,” “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of personal information processed in connection with our artificial intelligence services, automation solutions, and related digital offerings.

This Privacy Policy is drafted in accordance with applicable Indian laws, the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and global privacy best practices. It describes how we collect, use, disclose, protect, and transfer personal data.

By accessing or using our website, services, AI systems, or communication channels, you acknowledge that you have read and understood this Privacy Policy.

1. DEFINITIONS

“Personal Data” means any information that identifies or relates to an identifiable individual (e.g., name, email, IP address, user inputs).

“Client Data” means information provided by clients to configure, operate, or customize AI automations.

“Processing” refers to any operation performed on data, including collection, storage, use, transfer, or deletion.

“Third-Party Processors” refers to external service providers engaged by ARA.

2. DATA CONTROLLER & CONTACT INFORMATION

ARA – AI Revenue Automation
RT Nagar, Bangalore, Karnataka, India
Email: [email protected]

ARA is the Data Controller for all personal data collected directly through our website and services.

3. INFORMATION WE COLLECT

We may collect the following categories of data:

3.1 Directly Provided Data

Names

Email addresses

Phone numbers

Business information

User messages, inquiries, or support requests

Client-provided automation data (scripts, workflows, FAQs, business details)

3.2 Automatically Collected Data

IP address

Browser type and version

Device information

Cookies and tracking technologies

Usage data and analytics

3.3 Data Related to AI Operations

User inputs to AI systems

Chat or prompt data provided during configuration

Output data generated by AI tools

Uploaded files necessary for service delivery

3.4 Payment Information

Payment details are handled exclusively through third-party payment processors (e.g., Stripe, Razorpay).
ARA does not store or access full payment card numbers.

4. PURPOSES OF DATA PROCESSING

We process data for the following purposes:

Provision of AI automation services

Workflow setup and model configuration

Communication with clients and users

Improving service quality and prompt engineering

Marketing and advertising activities

Account management and billing

Fraud prevention and security

Compliance with legal obligations

5. AI-SPECIFIC DATA HANDLING

5.1 Use of Client Data for AI Services

Client data is used only to configure and operate the client’s automation system.
ARA does not use client data to train any general-purpose AI model.

5.2 Use of Third-Party AI Platforms

We integrate with AI providers such as:

OpenAI

Grok by xAI

GoHighLevel (GHL)

Twilio

These platforms may process data according to their own privacy policies.

ARA ensures no unauthorized use, sale, or repurposing of client data.

5.3 Automated Decision-Making

Our systems:

✔ Generate automated responses
✘ Do not make decisions that produce legal, financial, or significant effects on individuals.

No profiling or risk-scoring activities are performed.

6. LEGAL BASIS FOR PROCESSING (GDPR)

We rely on the following legal bases:

Contractual necessity – delivering requested services

Consent – for marketing, analytics, cookies

Legitimate interests – improving services, preventing fraud

Legal compliance – record-keeping, statutory obligations

7. SHARING OF PERSONAL DATA

We may share data with:

7.1 Third-Party Service Providers

Including but not limited to:

GoHighLevel (CRM & automation infrastructure)

OpenAI & Grok (AI model processing)

Twilio (communication services)

Hosting providers (cloud servers, CDN)

Analytics providers (Google Analytics, Meta Pixel)

Payment processors (Stripe, Razorpay, PayPal)

All third parties act as data processors under contractual obligations of confidentiality and security.

7.2 Legal Obligations

We may disclose information to comply with:

Law enforcement requests

Court orders

Regulatory authorities

7.3 Business Transfers

In the event of a merger, acquisition, or restructuring, data may be transferred with appropriate safeguards.

8. INTERNATIONAL DATA TRANSFERS

Data may be transferred to servers located outside India due to cloud hosting.
Where such transfers occur, ARA ensures compliance through:

Standard Contractual Clauses (SCCs)

Adequate contractual protections

Compliance with GDPR cross-border rules

9. DATA RETENTION POLICY

We retain personal data for as long as an account remains active or as needed to provide services.

Upon account deletion, data is deleted unless required for:

Legal compliance

Accounting or tax purposes

Security or fraud prevention

10. USER RIGHTS

Depending on your jurisdiction, you may have the following rights:

10.1 Access Rights

Request copies of your personal data.

10.2 Rectification

Request correction of inaccurate or incomplete information.

10.3 Deletion (Right to be Forgotten)

Request deletion of your data.

10.4 Data Portability

Receive your data in a transferable format.

10.5 Opt-Out Rights

Opt out of marketing communications

Opt out of tracking cookies

Opt out of AI training (not applicable since ARA does not train models on user data)

10.6 Objection & Restriction

Object to certain processing activities.

Requests may be submitted to:
📧 [email protected]

11. SECURITY MEASURES

ARA implements robust security practices, including:

SSL encryption

Secure servers and hosting environments

Limited employee access controls

Strong authentication measures

Regular monitoring for vulnerabilities

Data minimization and confidentiality agreements

Despite safeguards, no system is completely secure. Users interact at their own risk.

12. COOKIES & TRACKING TECHNOLOGIES

We may use:

Essential cookies

Analytics cookies

Performance cookies

Advertising pixels

Users can manage cookie preferences through browser settings.

13. CHILDREN’S PRIVACY

Our services are not intended for children under 18.
We do not knowingly collect data from minors.

14. CHANGES TO THIS PRIVACY POLICY

ARA may update this policy periodically to reflect:

Legal updates

Service improvements

AI technology changes

Updates will be posted on our website with a revised “Effective Date.”

15. CONTACT INFORMATION

For privacy concerns, rights requests, or data protection inquiries, contact:

📧 [email protected]
Attn: Privacy & Data Protection Officer
ARA – AI Revenue Automation
RT Nagar, Bangalore, India